Write concise and

impactful emails

Why carry out this training cycle?

Thanks to this training cycle, you will acquire methods and tools to improve your organisation. Beyond these means, you will put in place new behavioural strategies that will allow you to gain in efficiency, to be more productive and finally to develop adequate communication with those around you. These are all keys that will enable you to develop your career more rapidly.

Targets

Knowing when to send an email
Learn to write more concisely
Adopt the right tone of voice depending on the person you are talking to
Answer tricky emails
Avoiding the most common mistakes
Increase your response rate

Reference

Red2310

Duration

3 days face-to-face / virtual classroom + virtual reality modules = 20 hours of training

Training can be carried out during or outside working hours, in agreement with the company and the attendee.

Location

This course is available in-house or inter-company, at your premises or in our classrooms.

Audience

Any employee who wants to have more impact with their emails while saving time and having a better response rate.

Requirements

Want to improve your email writing and be ready to put the right methods into practice.

Acquired skills

After this training, you will know :

avoid unnecessary emails,
be concise,
write an email in all circumstances,
personalise your email,
avoid the most common pitfalls,
choosing the right format for your attachment.

Educational pathway

Upstream e-quiz
Presential*
Virtual reality
Presential*
Virtual reality
Presential*
Downstream e-quiz

*We are committed to maintaining your face-to-face training in a distance learning (virtual classroom) format should circumstances change.

Programme

When to use email?

Benefits and risks of email
The right use of email
The right to disconnect Virtual Reality

What is the purpose of my email?

The importance of defining my objective precisely

Conciseness

Why be concise?

The recipient

The language register
The particulars

Attachments and links

Formats
Solution for making an appointment

The subject

A decisive choice in reading
How to maximise my chances?
Priority: when to give it urgency?
The people in copy

The email plan

The importance of the structure Virtual reality
The catchphrase
Types of suitable sentences
Phrases I can use
The right words
Getting to the point Virtual reality
Knowing how to order our ideas

Personalising my message

The use of references

Polite phrases

Greetings
When to thank?
Saying goodbye

And also

The most common mistakes Virtual reality
Delicate emails: reminders, complaints, refusals…

Unavoidable

In case of a reply
Proofreading: point of view, spelling, punctuation and layout

In concrete terms

My checklist
Analysis of email templates
Practice: writing emails and discussion

Monitoring and assessment

Evaluation of the training by the attendees
Individualised roadmap
Delivery of a certificate at the end of the course, the level of which will depend on the results obtained in the various modules

More

Available in inter-company or in-house format
Blended learning (classroom or virtual classroom + virtual reality)
Access to ELearnia : an online space to fully live our Digital Experience
Customised support during the implementation process
Directly applicable methods and tools
Proven training
Short-term observable outcomes
Adjustable course on request

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